This Privacy Policy explains how ‘ARARAT – The Signature Collection’ ("we", "our", "us") collects, uses, stores, and protects your personal data when you use our website https://ararat.com.cy/, services, or communicate with us.
We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable Cyprus data protection laws.
1. Data We Collect
We may collect the following types of personal data:
Identity data: name, surname.
Contact data: email address, phone number.
Technical data: IP address, browser type, cookies, usage data.
Transactional data: details of products/services you purchase.
Communication data: messages, inquiries, support tickets, and live chat conversations.
We do not collect or process sensitive personal data unless required by law.
2. How We Collect Your Data
We collect data when you:
Register or place an order on our website.
Subscribe to our newsletter or marketing communications.
Contact us by email, phone, live chat, or contact forms.
Use our website and accept cookies.
3. How We Use Your Data
We process your personal data for the following purposes:
To provide our services and process your requests or orders.
To communicate with you regarding your inquiries.
To improve our website and user experience.
To send newsletters, updates, and marketing communications (only if you have consented).
To comply with legal and regulatory requirements.
We rely on the following legal bases: consent, performance of contract, legitimate interests, and legal obligations.
4. Cookies and Tracking
We use cookies and similar technologies for:
Website functionality and performance.
Analytics (Google Analytics or similar tools).
Advertising (Google Ads, remarketing, etc., if enabled).
When you first visit our website, you will be asked to accept or reject non-essential cookies. You may change your cookie preferences at any time in your browser settings.
5. Data Sharing and Transfers
We do not sell or rent your personal data.
We may share data with:
Trusted service providers (IT hosting, analytics, email services).
Authorities, when required by law.
If data is transferred outside the EU/EEA, we ensure adequate protection measures (e.g., Standard Contractual Clauses).
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, and as required by law.
Marketing data: until you withdraw consent.
Contractual/transaction data: up to 7 years (for accounting/tax purposes).
Technical logs: typically up to 12 months.
7. Your Rights Under GDPR
You have the following rights:
Access to your personal data.
Rectification of inaccurate data.
Erasure ("right to be forgotten").
Restriction of processing.
Data portability.
Objection to processing (including direct marketing).
Withdrawal of consent at any time.
8. Security
We implement appropriate technical and organizational measures to protect your data, including encryption (SSL), secure servers, and restricted access.
9. Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
ARARAT GRAND RESIDENCES
Address: Amathountas Avenue 184 , 4533 , Pareklisia
Floor 9
+357 8000 2424